olemus
protseduur töökorralduses, infotehnoloogias, infoturbes
= the procedure in work organisation, information technology, information security

problem record -- probleemiandmik
problem report -- probleemiaruanne

näiteid
https://www.sampletemplates.com/business-templates/problem-report.html

https://marker.io/blog/bug-report-template/

https://wiki.en.it-processmaps.com/index.php/Checklist_Problem_Report