(= Microsoft Operations Framework,
"Microsofti käidukarkass")

olemus
IT-teenuste elutsüklipõhise korraldamise karkass,
sisaldab 23 juhenddokumenti, on üks ITILi alternatiive
= the IT services management framework that extends and adapts the 11 ITIL processes to 22 service management functions

ülevaateid
https://en.wikipedia.org/wiki/Microsoft_Operations_Framework

http://www.wilsonmar.com/1svcmgmt.htm

http://www.informit.com/articles/article.aspx?p=1743721

https://www.inform-it.org/wp-content/uploads/2015/01/Cross-Reference-ITILV3-MOF4-White-paper-for-Microsoft-and-OGC-2009.pdf

veebisait
https://docs.microsoft.com/en-us/previous-versions/tn-archive/cc506049(v=technet.10)