customer interaction center

= contact center

AKIT

# a b c d e f g h i j k l m n o p q r s t u v w x y z

C C2C CA CaaS (1) CAB Cabir cable burning cable interception cable sheath cable tray cable trough cabling security cache (1) cache (2) cache cramming cache engine cache poisoning cache server caching (1) caching (2) caching name server CAD cadence (1) cafe latte attack calendar unit call (1) call (2) call (3) call (4) call (5) call answer rate callback (1) callback (2) callback traffic callback URL call blackholing call cascading call center call context (1) call context (2) call coupling call data call detail record call display call distribution call diversion caller identification caller ID scam caller ID spoofing call flow call forwarding call forwarding fraud call graph call hijacking call history call log call management system call parking call pattern tracking call record call routing call spam call stack call to action call tree CAM camel case Camellia camera point of view camera recording camouflage campus area network campus network CAN (1) CAN (2) CAN (3) CAN (3) canary canary deployment cancel cancelbot candidate candidate list candidate score candlestick chart candlevolume chart CAN injection* canonical canonical name canvas canvas fingerprint canvas fingerprinting CAP (1) CAP (2) capability (1) capability (2) capability (3) capability level capability maturity model capacity (1) capacity (2) capacity (3) capacity (4) capacity (5) capacity analysis capacity management capacity planning CAPEC capitalize (1) capitalize (2) CapNet (1) capsule captain's licence captcha CAPTCHA captive portal capture capture attempt captured biometric sample capture device spatial sampling rate capture subject (1) capture subject habituation capture subject operational rejection capture subject operational reject rate capture subject training capture task capture transaction car alarm Carathéodory construction carbon copy (1) carbon copy (2) card access number card cloning cardholder (1) cardholder (2) cardinality (1) cardinality (2) cardinal number carding card management key card security code career development discussion care-of address carer cargo transport unit car hacking carnapping CARO standard carousel carputer carrier (1) carrier (2) carrier (3) carrier (4) carrier plane carrier-powered device carrier wave car security code Cartesian coordinate system cartogram CASB cascade (1) Cascade (2) cascaded system cascading rollback case management case statement (1) case study CASE tool cash (1) cash (2) CAST casting (1) casting (2) casting (3) casual impostor cat 5 catalog catalogize catastrophe theory categorical number category category 5 cable category of sets category theory catfish catfishing catphishing Cauchy sequence causality causality model cause-effect graph cause-effect graphing caution cavity cavity virus CBA CBC-MAC CBC mode CBD * CBEFF CBEFF Basic Structure CBEFF nested structure CBSS CC CCA CCA2 CCEVS CCFP CCISO CCITT CCMP (1) CCMP (2) CCP CCP CCRA C&C server CCSK CCSP (1) CCSP (2) CCTV CCV CDB (1) CDF CDMA CDN CDOC CDP (1) CDP (2) CDPSE CDR CE (1) CEH CEK cell (1) cell (2) cell (3) cell (4) cell (5) cellpadding cellphone spying cellphone surveillance cell site cell site simulator cellspacing cell tower cellular automaton cellular company cellular modem cellular network (1) cellular network (2) CEN CENELEC censoring censorware center (1) center (2) centi- centralization centralized control centralized point of authentication central message relay central server CENTRIXS centroid CEO CER CERT (1) CERT (2) CERT/CC CERT Estonia certificate (1) certificate (2) certificate (3) certificate chaining certificate for operators of pleasure crafts certificate generation application certificateless cryptography certificate of conformity certificate of depreciation certificate of identity (1) certificate of identity (2) certificate of origin certificate of unserviceability certificate pinning certificate request certificate revocation list certificate server certificate signing request certificate store Certificate Transparency certification certification authority certification body certification documents certification practice statement certification service provider certified client CF CFBLNet CFB mode CF card CFO CGA CGEIT CGI CGM CGRM cgroups chaffing and winnowing chain chained list chaining chain letter chain of actions * chain of custody challenge (1) challenge (2) challenge (3) challenge (4) challenge (5) challenge-response procedure Chameleon change (1) change (2) changeabilities package change advisory board change awareness change control change dump change history change log changelog change management change record change request change tracking channel channel bonding channel capacity channel partner channel state information chaos-based cryptography chaos theory chaotic cryptography CHAP chapter (1) chapter (2) chapter (3) character (1) character (2) character (3) character (4) character (5) character encoding conversion characteristic (1) characteristic (2) characteristic (3) characteristic (4) characteristic of a field character recognition character set character trait character type (1) charge (1) charge (2) charge (3) charge (4) charge (5) chargeback (1) chargeback (2) CHARGEN charmap Charming Kitten charset chart (1) chart (2) chart (3) chart (4) charter (1) charter (2) charter (3) charter (4) chartered accountant chart of accounts chassis chat chatbot ChatGPT chat robot chat room chatterbot cheat sheet check (1) check expression check in (1) check in (2) checklist check out (1) check out (2) checkpoint checksum (1) checksum (2) checkvalue cheiloscopy Chen notation Chernobyl cherry picking cherry picking CHFI chiclet (1) chiclet (2) chiclet (3) chiclet keyboard chief executive officer chief financial officer chief information officer chief information security officer chief information technology officer chief processor (Estonia) chief risk management officer chief risk officer chief security officer chief technology officer child child key for a node w child node of node w child transaction chin Chinese remainder theorem Chinese Wall chip chip implant chipless RFID chipset chopper (1) chopper (2) chopper (3) Chord chosen-ciphertext attack chosen-plaintext attack chosen prefix collision attack Christian name chroma (1) chroma (2) chromaticness chrome chrominance chroot chroot jail chunk chunking churn CI (1) CIA (1) CIA (2) CIASource CIA triad CIB CIB Cicada 3301 CI/CD CID (1) CID (2) CIDR CIDR notation CIH CIIP (1) CIIP (2) CIO cipher cipher linearity cipher suite ciphertext ciphertext indistinguishability ciphertext-only attack CIPM CIPP CIPT CIRC circle circuit diagram circuit level gateway circuitry circuit-switched circular buffer circumstances circumvent CIRT CISA Cisco CISM CISO CISSP citizenship CITO C-ITS civic duty civil defense civil protection civil rights civil society civil society organization civil status (1) civil status document civil union CKAN CLA (1) cladding claim (1) claim (2) claim (3) claimant claim authentication information claimed address claim extension claims authentication claims-based authentication claims-based identity clarification Clark-Wilson model class class diagram classful addressing classful network classification (1) classification (2) classification (3) classification level (1) classification level (2) classification marking classified information classified network classifier (1) classifier (2) classifier (3) classless addressing classless programming classless routing class library ClassNet class of service class path class properties clause (1) clause (2) cleaning clean installation clean URL clear (1) clear (2) clearance (1) clearance (2) clearance (3) clear box testing clear desk policy clear gif clearnet clear screen policy cleartext cleartext authentication clearweb CLI click clickbait Clicker click fraud clickjacking click path click rate (1) clickstream click-through rate click trail clickunder CLID client (1a) client (1b) client (2) client honeypot client program client puzzle client server architecture client server model client virtualization clipboard hijacking Clipper clique CLI/shell access cloaking (1) cloaking (2) clock (1) clock (2) clock (3) clock cycle clock rate clock signal clock speed close-coupled card closed-circuit television closed-loop closed loop control system closed network closed platform closed set closed-set identification closed source software closed system closed user group closeness (1) closeness (2) closest vector problem closing processes closing tag closure (1) closure (2) closure operator closure space cloud cloud application portability cloud auditor cloud backup Cloudbleed cloud capabilities type cloud cartography CloudCom cloud compliance cloud computing cloud computing reference architecture cloud data portability cloud deployment model cloud drive cloud-enabled data protection Cloud Hopper cloud identity cloud infrastructure cloudlet cloud management cloud migration cloud network cloud networking cloud-only cloud orchestrator cloud PBX cloud platform cloud provider cloud security Cloud Security Alliance cloud service cloud service agreement cloud service assurance cloud service broker cloud service category cloud service customer cloud service customer data cloud service derived data cloud service level agreement cloud service level objective cloud service partner cloud service product cloud service provider cloud service provider data cloud service qualitative objective cloud service user cloud SLA cloud storage cloudware cluster (1) cluster (2) cluster analysis cluster head clustering (1) clustering (2) clustering (3) cluster virus CM CMAC CMDB CMM CMS (1) CMS (2) CMS (3) CMS (4) CMS (5) CNAME CNC CND CNDA CNID CNSI CNSS coach coaxial cable coaxial light COBIT cobot CoCoViLa code (1) code (2) code (3) code (4) code (5) code (6) code analysis code auditing code-based cryptography codebook attack code breakpoint * codec code card code coverage code execution codefest code grabber code injection code name code of practice code path code point coder (1) coder (2) coder (3) Code Red code review code signing coding coding conventions coding theory codomain * Codoso Team coefficient coerce coercion coercion co-existence cognitive biometrics cognitive computing* cognizant cognizant presentation cognometrics coherent (1) coherent (2) cohesion (1) cohesion (2) coincidental cohesion cokriging cold-applied cold backup cold boot cold boot attack coldplugging cold site cold standby cold swapping cold wallet collaboration collaboration awareness collaboration diagram collaborative software collate collateral (1) collateral (2) collateral damage (1) collateral damage (2) collateral security collation (1) collation (2) collation (3) collection (1) collection (2) collection limitation collective passport collision (1) collision (2) collision attack collision domain collision resistance collision-resistant function collision-resistant hash-function collocation color color blindness color code color gamut color image color map column (1) column vector COM (1) combinatorial problem combinatorial technique combinatorics combinatory logic combined audit comfort (1) comfort threshold COMINT command (1) command and control command and control server command and control system command injection command interpreter command line command-line interface command-line scanner command prompt comment comment out commercial-off-the-shelf software product commercial secret commercial software commissioning commit (1) commit (2) commitment commit point Committee on National Security Systems commodity common cause Common Closure Principle common control unit common coupling Common Criteria Common Dissemination Booster common era common mode failure common mode voltage common name Common Reuse Principle common superclass communicate (1) communicate (2) communication (1) communication (2) communication (3) communicational cohesion communication and consultation communication association communication centre communication device communication diagram communication interface communication management plan communication path communication planning communication profile (1) communication profile (2) communication protocol communications as a service communications deception communications fraud communications hardware communications intelligence communications link communications profile communications security (1) communications security (2) communication theory (1) communication theory (2) community community-based early warning system community-based early warning system community cloud community string community vulnerability commutative binary operation commutative group commutative ring CompaaS CompactFlash CompactFlash card companion (1) companion (2) companion virus compare comparison comparison decision comparison score comparison trial compartment (1) compartmentalization compatibility (1) compatibility (2) compatibility (3) compatibility testing compatible competence competent competition competitor intelligence compilation (1) compilation (2) compilation (3) compile compiler compile-time * complaint complaint procedure complaint record complementary event complemented lattice complement of a subset complete (1) complete measure complete metric space completeness complete subgraph completion criteria * completion event * complex conjugate complex conjugate matrix complexity complexity matrix complexity theory complex network complex number compliance compliance department compliance document compliance function compliance testing compliance with legal requirements compliment record component (1) component (2) component-based development component diagram component integration testing component testing component TOE component value com port composable security composed assurance package composed TOE composer (1) composer (2) composer (3) Composer (4) composite * composite number composite residuosity problem composite structure diagram composition (1) composition of functions compound assignment compound statement comprehensibility comprehensive compression compression function compression function collision attack compression P-box compression virus compromise (1) compromise (2) compromise (3) compromise (4) compromised evidence compromised system compromising emanation CompTIA compulsory acquisition COMPUSEC computational Diffie-Hellman problem computational indistinguishability computational language computational logic computationally infeasible computationally secure computational power (1) computational power (2) computational puzzle computational view computational viewpoint computation data use compute as a service computed link computer computer abuse computer-aided computer-aided design computer-aided software testing * computer appliance (1) computer appliance (2) computer architecture computer backpack computer-based computer-based learning* computer-based software system * computer contaminant computer crime computer engineering computer forensics computer fraud computer graphics computer-ignorant computerize computerized computer-managed learning* computer-naive computer name computer network computer science computer security (1) computer security (2) computer security certificate computer-supported collaborative learning* computer system computer technology computer user computer vision computing (1) computing (2) computing (3) computing and related equipment computing asset computing device (1) computing device (2) computing science ComRAT COMSEC CON (1) concatenation concave concept (1) concept (2) Concept (3) concept exploration and definition stage concept of operation concepts and methodologies concept stage conceptual conceptual content model conceptual data model conceptual model conceptual schema language * conceptual system design (1) conceptual system design (2) concession (1) concession (2) concordance concrete class concurrency concurrent concurrent states concurrent substate condition (1) condition (2) conditional (1) conditional (2) conditional access system, CAS conditionally trusted entity conditional model (1) conditional probability conditional statement conduct (1) conduct (2) conduct (3) conduct (4) Conficker confidence band confidence belt confidence interval confidence level confidence region confidence swindling confidential confidentiality confidentiality agreement confidentiality-protected-data confidentiality-protected-environment confidentiality-protected-information configuration configuration item configuration list configuration management configuration management database configuration management output configuration management plan configuration management system configuration management system record configuration management tool configuration management usage documentation configure confirm confirmation conflicting demands Confluence * conformal conformance point conformance statement conformance testing conformant conformant biometric presentation conformant biometric reference rate conformant biometric reference ratio conformant capture attempt conformity (1) conformity assessment conformity assessment body conformity assessment programme conformity assessment scheme conformity assessment system conformity evaluation confounder confused deputy confusion congestion congruence relation conjunction (1) conjunction (2) conjunction (3) conjunction (4) connect connect-back shellcode connected graph connected home connection (1) connection (2) connection factory * connectionism * connectionless-mode transmission connectionless transmission connection-mode transmission connection-oriented transmission connection pool connection pooling connection string connectivity (1) connectivity (2) connector (1) connector (2) connector (3) consecutive consensus consensus protocol consent consent and choice consequence consequential damage consistency (1) consistency (2) consistent (1) consistent state console (1) console (2) consolidate (1) consolidate (2) consolidation of an entitlement conspiracy theory constant constant increment constant sequence constellation diagram constraint constraint rules construct constructed language construction of the cover constructive logic consulate consumable consumer goods* consumerization consumer key consumer object consumer privacy consumption consumption point contact center contactless microchip contact management system contact microchip contact request container (1) container (2) container (3) container document containerization containment containment by reference containment by value containment hierarchy contamination (1) contamination (2) contemporaneous notes contemporaneous record content content author* content-based search content control software content coupling content delivery network content distribution network content encryption key content filter content injection contention content management content management system content provider content server content spoofing content switch content theft content tracker content type header field content value * context (1) context (2) context (3) context awareness context-dependent access control context object contextual information contingency contingency plan contingency planning contingency reserve continual improvement continuation test continuity (1) continuity (2) continuity of operations continuous continuous backup continuous data protection continuous delivery continuous function continuous integration continuous learning (1) * continuous-time continuous tone image contract (1) contract (2) contracting authority contracting entity contracting party contractor contrast ratio contravariance contributor license agreement control (1a) control (1b) control (1c) control (1d) control (2a) control (2b) control (2c) control (2d) control (2e) control (2f) control account * control area * control breakpoint control center control character control chart control class * control console control coupling control engineering control environment control flexibility * control flow control icon control information controllability controllable controlled maintenance controller (1) controller (2) controller (3) controller (4) controller (5) controller area network* controller area network* control limits control measure (1) control measure (2) control network (1) control network (2) control objective (1a) control objective (1b) control objective (2) control panel control phase control plane control plane attack control room (1) control room (2) controls for digital evidence control system control theory control total control transfer convenience sample convention conventional encryption converge (1) converge (2) converge (3) converged infrastructure convergence (1) convergence (2) convergent sequence conversational communication conversion testing (1) convert (1) convert (2) convert (3) convert (4) converter (1) converter (2) convertibility convex convex function convex hull convex set conveyance convolution cookbook cookie (1) cookie (2) cookie attribute cookie dropping cookie hijacking cookie manipulation CookieMonster cookie notice cookie poisoning cookie side-jacking cookie stuffing cooling CoolWebSearch COOP cooperating object cooperation cooperative cooperative biometric capture subject cooperative intelligent transport system cooperative presentation coordinated inauthentic behavior* coordinated universal time coordinate graphics coordination coordinator coordinator node copier (1) coprime coprime integers coprime polynomials coprimes coprime set coprocessor copy (1) copy (2) copy (3) copyleft copy proof paper copy protection copy-resistant paper copyright copyright law copyright sign copyright symbol COQ CORBA cordless telephone cordless telephone interception Cordoba core (1) core (2) core (3) core dump core network core protection core rope memory core server core services core system (1) Core System (2) core workflow coroutine corporate (1) corporate area network (1) corporate area network (2) corporate board or equivalent body corporate cloud corporate governance corporate governance of IT corporate information security policy corporate network (1) corporate network (2) corporate social responsibility corporate web corpus distillation correcting-block attack correction correction factor corrective action corrective maintenance correctness correlate (1) correlate (2) correlation correlation attack correspondence corridor corrigenda corrupt corrupt data CORS CORS request CoS COS COSEM cost (1) * cost (2) * cost accounting cost-benefit analysis cost budgeting cost-effective (1) cost-effective (2) cost of quality * cost-risk analysis (1) cost-risk analysis (2) COTS countable set countdown counter- counter (1) counter (2) counterfeit counterfeit good counterfeit software (1) counterfeit software (2) counter forensics countermeasure (1) countermeasure (2) counter-password counter-performance countersignature (1) countersignature (2) countersurveillance counting rule count measure country code coupling (1) coupling (2) coupon courier course developer courtesy visa covariance (1) covariance (2) covariance matrix covariate cover (1) cover (2) coverage (1) coverage (2) cover embossing cover medium covert action covert adversary covert authentication element covert channel covert listening device covert testing covert timing channel Cozy Bear CPA CPE CPF CPI CPIF CPM (1) * CPNI CPPC CPPF CPPM (1) CPPM (2) CPRM CPRM/CPPM CPS (1) CPS (2) CPU CPU monitoring CPU pricing function CR (1) cracker cracking CRAM cramming crash crash dump crashing crawlable web CRC CRC card creation credentials (1) credentials (2) credentials (3) credential service provider credential stuffing credibility credit (1) credit (2) credit (3) credit (4) credit (5) creditor credit scoring crew member certificate crib sheet crime crimeware criminalistics crippleware CRISC crisis (1) crisis (2) crisis management crisis management team crisis protocol criteria criterion critical (1) critical (2) critical control point critical customer critical facility critical failure critical indicator critical information infrastructure protection critical infrastructure critical intelligence critical interpretive synthesis criticality criticality analysis criticality assessment critically critically critical path method * critical product and service critical supplier critical supplier CRL CRM CRMO CRO cron cron job crontab cross-certificate cross-compiler cross contamination cross dependency cross-device tracking cross-distribution cross-domain resource sharing * crosshairs cross-origin resource sharing cross-platform cross-reference cross-site request forgery cross-site scripting cross-site tracing crosstalk cross-tenant cross-validation cross-validation * crowdsourcing crown (1) crown jewels CRUD crunch (1) crunch (2) crunch (3) crunch (4) cryptanalysis cryptanalytic attack crypto (1) crypto (2) crypto-anarchism crypto asset crypto asset crypto attack cryptocurrency cryptocurrency mining cryptocurrency mixing service cryptocurrency tumbler crypto detection cryptographer (1) cryptographer (2) cryptographic algorithm cryptographic attack cryptographic backdoor cryptographic boundary cryptographic certificate cryptographic chaining cryptographic check function cryptographic checkvalue cryptographic coprocessor cryptographic device cryptographic erase cryptographic hash function cryptographic hash value cryptographic key cryptographic material cryptographic module cryptographic primitive cryptographic protocol cryptographic service cryptographic strength cryptographic token cryptography cryptography law cryptography standard cryptojacking CryptoLocker cryptology cryptoperiod cryptoprocessor cryptosystem (1) cryptosystem (2) cryptovariable cryptovirology crypto wallet CSA CSC CSCF CSCL CSCL CSCU CSD (1) CSD (2) CSI CSIRT CSO (1) CSO (2) CSP (1) CSP (2) CSP (3) CSP_SCD CSP signature creation data CSP signature verification data CSP_SVD CSR (1) CSR (2) CSRF CSRF token CSS (1) CSS (2) CSS (3) CSS at-rule * CSSLP CSV CSX CTI (1) CTO CTR (1) CTR (2) CTR mode cubic twist cuckoo's egg cue CUG CUI culture cumulative distribution function cURL currency currency code currency sign currency symbol current (1) current (2) current finish date current loop current start date curriculum vitae cursorjacking curve curve fitting custodian custodian copy custody (1) custom domain customer (1) customer (2) customer cloud service administrator customer interaction center customer premises equipment customer privacy customer proprietary network information customer relationship management customer satisfaction survey customer support customization customize custom-made customs (1) customs (2) custom software cutover cut-point (1) cut-point (2) CV (1) CVC CVCA CVD CVE CVN CVSS CVV CVVC CWAN CWDM CWE CWRAF CWSS cyber cyber- cyber actor cyber attack cyberbabble cyberbullying cybercop cybercrime cybercriminal cyber crisis cyber defence cyber ecosystem cyber espionage cyber exercise cyberfighter cyber foraging cyber forensics cyberforensics cyber governance cyber grooming cyberheist cyber homeopathy cyber hygiene cyber incident cyber infrastructure cyberinfrastructure (1) cyberinfrastructure (2) cyber-insurance cybernaut cybernetica (1) Cybernetica (2) cybernetics cyberphobia cyber-physical system cyberpsychology cyberpunk cyber range cyber risk cyber risk cybersafety cybersecurity (1) cybersecurity (2) cybersecurity (3) cybersecurity architecture cyber security operations center cybersitter cyberspace cyberspace application services cyberspace security cybersquatter cybersquatting cyberstalking cybertechnology cyberterrorist cyber threat cyber threat intelligence cyberwarfare cyber warrior cyborg insect cybug cybug program cycle cyclic group cyclic redundancy check cyclic shift cyclomatic cyclomatic cyclomatic complexity Cydoor cylindrical coordinate system

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customer interaction center

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customer interaction center

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